13 February, 2011

Application Error of "CivilizationV_DX11.exe" in Steam

It has been longtime that I did not send any posts. But recently I build a new system for myself and i had a couple of annoying situations. I would like to share my bad experiences with you so you don't have to spend the amount of time that I spent to remedy your problems...

After installing Windows 7 Ultimate X64, drivers and all my applications, I tried to lunch my recently purchased game "Sid Meier's Civilization V", and it was crashing while the introduction video at the beginning of the game. I had this application crash window and Windows couldn't find any solution with it's online checkup. So I had to go trough a lot of stuff and I finally found what the real problem was. Because, I kept the necessary game files and user data for my Steam installation (by simply copying the "C:\Program Files\Steam\" folder to a external Hard Disk.), I always think that, the migration was the problem. But... There was an easy solution through Steam.
I had to "Verify Integrity of Game Cache" under the "properties" of Civilization game in Steam. Actually, this process will verify that you have all the necessary file to run the game and if there is a file is missing, it will download the missing file and update your games files. Here is the instructions;

  1. Open your Steam Application
  2. Go to "Library" Tab
  3. From the left pane, Right click on "Civilization" game and choose "Properties"
   4. As shown on the screenshot, it's necessary to click on "Verify Integrity Of Game Cahce..." button under "Local Files" tab. And it's always better to "Defragment Cache Files" after.

So, if you follow these procedures, you don't have to update your motherboards bios, GPU driver update, DirectX update, registry clean and the list goes on... You can find the actual "Event Viewer" report, at the bottom of this post,that I found in my computer when this game used to crash.

APPLICATION ERROR EVENT LOG VIEW
Log Name:      Application
Source:        Application Error
Date:          13/02/2011 4:32:50 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
Description:
Faulting application name: CivilizationV_DX11.exe, version: 1.0.1.167, time stamp: 0x4d301b58
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x11a8
Faulting application start time: 0x01cbcbc57f943e52
Faulting application path: d:\games\steam\steamapps\common\sid meier's civilization v\CivilizationV_DX11.exe
Faulting module path: unknown
Report Id: ce700522-37b8-11e0-b0e7-bcaec59150e8
Event Xml:
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
 
   
    <EventID Qualifiers="0">1000EventID>
    2
    100
    0x80000000000000
    <TimeCreated SystemTime="2011-02-13T21:32:50.000000000Z" />
    <EventRecordID>2746EventRecordID>
    Application
    Kubi-PC
   
 

  <EventData>
    CivilizationV_DX11.exe
    1.0.1.167
    4d301b58
    unknown
    0.0.0.0
    00000000
    c0000005
    00000000
    11a8
    01cbcbc57f943e52
    d:\games\steam\steamapps\common\sid meier's civilization v\CivilizationV_DX11.exe
    unknown
    ce700522-37b8-11e0-b0e7-bcaec59150e8
  EventData>



Cheers... :)

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